What Is Your Return Policy
10 Day GuaranteeReturn any item for any reason within 30 days for a refund.
If City Wide Paper or the manufacturer is at fault, CWP will issue a UPS ARS label for free return shipping. Otherwise customer is responsible for shipping charges.
- Call for a Return Authorization Number.
- Write the Return Authorization/Order Number on the outside of the package.
- Ship to our facility.
- This does NOT include custom orders.
Outside the United States: Please use Parcel Post with a copy of receipt for proper reimbursement.